Do I have to fill in a form to read your whitepapers?

No. Everything is published in the open — no email gate, no download form. If a document is worth reading it is worth reading before you decide whether to talk to us.

Do you publish PDF whitepapers?

Not currently. Our long-form work is published as web pages so it can be corrected when a payer rule or a code set changes. A PDF from eighteen months ago is a liability in this field, not an asset.

Can I cite or share this material?

Yes, with attribution and a link. If you want something covered that is not here, tell us and we will write it.

Whitepapers

No form. No PDF.
Just the work.

Everything we know about running a revenue cycle is published where you can read it without giving us your email first. It lives on the web rather than in a PDF because payer rules and code sets change, and a document we cannot correct is worse than no document.

Reference

The RCM Desk

The working reference we use ourselves: denial codes and what they actually mean, timely-filing windows, appeal routes, and the payer detail a biller needs open in a second tab.

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Coding

ICD-10 resources

How ICD-10-CM specificity, laterality and documentation requirements drive whether a claim survives adjudication, built against the live NIH code set rather than a stale export.

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Guides

Practice guides

Longer walk-throughs of the parts of the cycle practices lose money on: eligibility at the front desk, prior authorization, and working an aged AR pile down to what is actually collectable.

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Reference

Knowledge base

Short answers to the questions that come up in every implementation, written for the person doing the work rather than the person buying the software.

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Writing

What we learn working the claims

Ongoing notes from live revenue cycle work — denial patterns, payer behaviour, and the automation that holds up versus the automation that breaks quietly.

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Working demo

The AI coder, open

The most honest document we have about our AI is the AI. No sign-in, no form. Paste a note and watch the de-identification, the coding and the rule checks that overrule the model.

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Questions we get

Do I have to fill in a form to read your whitepapers?: No. Everything is published in the open — no email gate, no download form. If a document is worth reading it is worth reading before you decide whether to talk to us.
Do you publish PDF whitepapers?: Not currently. Our long-form work is published as web pages so it can be corrected when a payer rule or a code set changes. A PDF from eighteen months ago is a liability in this field, not an asset.
Can I cite or share this material?: Yes, with attribution and a link. If you want something covered that is not here, tell us and we will write it.

No form. No PDF.Just the work.

The RCM Desk

ICD-10 resources

Practice guides

Knowledge base

What we learn working the claims

The AI coder, open

Questions we get

No form. No PDF.
Just the work.